ordering

Coverage
1.1   The following Terms of Service are applicable for all deliveries from Artwizz GmbH (subsequent; Artwizz) to the customer.

Contractual Partner
2.1  The purchase contract comes into effect with:

dynamic Shield GmbH
Chief Executive Officer: Marco Ullrich, Manuel Funk
Brahmsstr. 20
12203 Berlin,
Germany
Commercial Registration: Local Court Berlin-Charlottenburg HRB: 124730 B


Proposal and Conclusion of Contract

3.1  The presentation of products in the Online Shop do not represent a binding legal tender. Errors excepted.

3.2  By clicking the  "Place Order" button in the last step of the order process you are committing a binding purchase of the products in the "Shopping Cart". The Sales Agreement comes into effect when we confirm your order in an Order Confirmation email immediately following the acceptance of your payment.

Right of Withdrawal
4.1  Any customer has the right to revoke his / her contractual statement without stating reasons within 2 weeks by either sending a receipt of the goods in writing (e.g. Letter, e-mail, fax) or by returning the goods. This period begins at the earliest on the day after payment has been received along with a copy of these instructions in written form. The prompt return of said merchandise or order satisfies a preservation of the revocation period.

4.2  Cancellations can be send to:

dynamic Shield GmbH
Brahmsstr. 20
12203 Berlin
Germany
Fax: 0049(0)30-577 088 250
Email: look@artwizzstore.com


Cancellations Consequences
4.3  In the event of an effective cancellation the mutually provided goods and services shall be returned and, if applicable, any benefits enjoyed (e. g. interest) surrendered. In case the customer cannot return the received goods and services in total or in part or only in deteriorated condition, the customer has to, if applicable, provide compensation insofar. This does not apply for the delivery of goods, if the deterioration of the goods were due exclusively to their inspection - as would have been possible for you in a retail shop for example. Incidentally the customer can avoid the obligation for compensation by not using the goods, as if they were his/hers property, and by refraining from doing anything, that could impair their value. Items that are capable of being shipped are to be returned. The customer is responsible for the cost of said return, if the supplied commodity corresponds to the ordered and if the price of the good does not exceed 40 Euro, or if the customer at the time of the return has not yet been reimbursed for the return or if a contractually arranged payment installment has not yet been rendered. The costs of return delivery are otherwise gratis for the customer. Goods that can be dispatched as parcels have to be returned at our risk and expense. Goods that cannot be returned as parcels will be collected from your address. Obligations for refunding of payments must be fulfilled by you within 30 days after dispatch of the customer's declaration of cancellation.

4.4  The Right of Withdrawal does not exist with remote paragraph contracts for the supply of software, if customer unsealed the supplied merchandise.

4.5  End of the Instructions of Cancellation

Prices
5.1  The prices named on the product sites contain the legal value-added tax and other price components.

Delivery
6.1  Delivery takes place by means of DHL.

6.2  The delivery times are estimated at 1-2 business days within Germany. In all other countries 2-5 business days. In the case of different delivery times we refer to the respective product site.

Payment
7.1  Payments can be made either through Vorkasse or Paypal. Cash on delivery (COD) is possible within Germany.

7.2  If the costumer chooses to pay via advanced payment the company´s bank connection information will appear in the order confirmation.

Property Reservation
8.1  Until full payment has been received, the merchandise remains our property.

Warranty
9.1  The warranty is in accordance with legal regulations. In all deficiencies appearing during the legal guaranteed period of two years from the date of delivery, the costumers has the legal right to fulfillment and - in existence of the legal prerequisites - the legal rights on reduction or resignation as well as beside it on compensation.

Further Information:
10.1  Contract text: We store individual customers contract texts and can send the order data and our AGB per e-mail to the customer. The customer may also view their past orders by accessing the customer login area of the website.

Right of withdrawal
(A consumer is any natural person who enters into a transaction for a purpose that cannot be attributed to either commercial or independent professional activities.)

Revocation
You can cancel your contract within 14 days without any reason giving written notice, (e.g., letter, fax, e-mail), or if the goods are delivered before the deadline to withdraw, by simply returning the goods. The time limit begins after the receipt of the Right of withdrawal in written notice, but not before the receipt of the goods to the recipient, (in case of recurring deliveries of similar goods not before receipt of the first partial delivery), and not before the completion of our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 Introductory Law to the Civil Code as well as our duties according to § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. To meet the revocation period it is sufficient to send the revocation or the goods in time. The revocation must be sent to:

dynamic Shield GmbH in Artwizz
Brahmsstraße 20
12203 Berlin

Consequences
In the case of an effective withdrawal, the mutually received services and any benefits (e.g., interest) will be surrendered. If you cannot give back the received good, service or benefit, in part or only in poor condition which is far from the original condition upon purchase, you will have to compensate for the lost value. For the deterioration and derived benefits, you must pay compensation only if the use or the deterioration is related to the use of the good, which goes beyond the consideration of the characteristics and functioning. The consideration of the characteristics and functioning refers to the testing and evaluation of the current item, as it is possible and customary in a retail store. Transportable items are to be returned at our risk. You have to bear the normal costs of return, if the delivered goods corresponds with the ordered goods and if the price of the item to be returned does not exceed 40 euros or if you have not completed the payment or a part of the contractually agreed payment schedule for a higher priced good at the time of withdrawal. Otherwise, the return is free of charge. Goods, which cannot be shipped, will be picked up. Obligations to reimburse payments must be made within 30 days. The time limit begins for you when you send your cancellation or the goods, and for us upon receipt.

Exclusion to Right to Withdrawal
The right to withdrawal does not exist inter alia for contracts to supply goods that were produced according to customer specifications or clearly tailored to personal needs, or which are unsuitable for return due to their condition, which will spoil quickly, or whose expiration date has passed, the delivery of audio or video recording or software if the delivery carriers have been unsealed by you and for deliveries of newspapers, magazines or illustrated advertisement unless the contract regarding the delivery of the newspaper, magazine or illustrated advertisement was constructed by telephone.

Please note:

Please return, if possible, the goods to use in a prepaid package rather than nonpaid. We will gladly refund the postage costs in advance, if we have to bear the return cost. Please avoid damage and contamination of the product. Send us the product back when possible in its original packaging along with accessories and packaging components. If you do not have the original packaging, please take care to avoid damage in transit for a suitable package.

The above procedures are not a prerequisite for the effective exercise of the cancellation.