Right of withdrawal
(A consumer is any natural person who enters into a transaction for a purpose that cannot be attributed to either commercial or independent professional activities.)
You can cancel your contract within 14 days without any reason giving written notice, (e.g., letter, fax, e-mail), or if the goods are delivered before the deadline to withdraw, by simply returning the goods. The time limit begins after the receipt of the Right of withdrawal in written notice, but not before the receipt of the goods to the recipient, (in case of recurring deliveries of similar goods not before receipt of the first partial delivery), and not before the completion of our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 Introductory Law to the Civil Code as well as our duties according to § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. To meet the revocation period it is sufficient to send the revocation or the goods in time. The revocation must be sent to:
dynamic Shield GmbH in Artwizz
In the case of an effective withdrawal, the mutually received services and any benefits (e.g., interest) will be surrendered. If you cannot give back the received good, service or benefit, in part or only in poor condition which is far from the original condition upon purchase, you will have to compensate for the lost value. For the deterioration and derived benefits, you must pay compensation only if the use or the deterioration is related to the use of the good, which goes beyond the consideration of the characteristics and functioning. The consideration of the characteristics and functioning refers to the testing and evaluation of the current item, as it is possible and customary in a retail store. Transportable items are to be returned at our risk. You have to bear the normal costs of return, if the delivered goods corresponds with the ordered goods and if the price of the item to be returned does not exceed 40 euros or if you have not completed the payment or a part of the contractually agreed payment schedule for a higher priced good at the time of withdrawal. Otherwise, the return is free of charge. Goods, which cannot be shipped, will be picked up. Obligations to reimburse payments must be made within 30 days. The time limit begins for you when you send your cancellation or the goods, and for us upon receipt.
Exclusion to Right to Withdrawal
The right to withdrawal does not exist inter alia for contracts to supply goods that were produced according to customer specifications or clearly tailored to personal needs, or which are unsuitable for return due to their condition, which will spoil quickly, or whose expiration date has passed, the delivery of audio or video recording or software if the delivery carriers have been unsealed by you and for deliveries of newspapers, magazines or illustrated advertisement unless the contract regarding the delivery of the newspaper, magazine or illustrated advertisement was constructed by telephone.
Please return, if possible, the goods to use in a prepaid package rather than nonpaid. We will gladly refund the postage costs in advance, if we have to bear the return cost. Please avoid damage and contamination of the product. Send us the product back when possible in its original packaging along with accessories and packaging components. If you do not have the original packaging, please take care to avoid damage in transit for a suitable package.
The above procedures are not a prerequisite for the effective exercise of the cancellation.